Core details are sourced from this business's Google Business Profile (checked 2026-10-02). Website-sourced details were fetched 2026-08-10.
Jay White earns consistent praise for keeping clients informed, explaining next steps clearly, and delivering favorable outcomes in traffic, speeding, and family court matters. His team's communication stands out. However, reviews reveal stark service gaps: some clients faced delays, unresponsive follow-ups, and attorney mismatches, with one estate case abandoned midway despite a retainer. Reception and assignment to the right attorney appear to make or break the experience.
When paired with Jay White, clients describe relief and trust. Outside his cases, reviews flag unprepared representation, minimal guidance, and billing without resolution. The firm's breadth of practice areas may stretch its staff thin, leaving clients of non-White attorneys disappointed.
Kraus & Phillips earns strong marks for estate and probate work across a five-county area. Most reviewers praise Andrew Phillips, Raven, and Rebecca by name for combining legal skill with genuine empathy during vulnerable times. One older complaint cited unprofessionalism and privacy lapses, but represents a minority view among 19 reviews.
Most clients report smooth, straightforward service from attorneys who listen carefully and explain options in plain terms. Named staff including Ryan Hawkins, Gabi Parish, Adam Campbell, and paralegal Shannon have earned repeat business for work on property sales, business formation, estate matters, and litigation.
Clients consistently report Brian Hayes handles estate and family legal matters with expertise and speed. Staff like paralegal Shanon build long-term relationships, keeping clients informed and guided through complex problems from wills to real estate deals.
Last updated 2026-10-02