Core details are sourced from this business's Google Business Profile (checked 2026-09-02).
Most clients report strong outcomes and attentive service, particularly under attorneys Tyler Demery, Claudette Ericson, and Martie Chotiner. Some customers faced communication gaps or felt consultation charges were excessive relative to the advice given.
Reviews split sharply between strong five-star praise for case wins and staff expertise, and one/two-star accounts of unexplained charges, inconsistent attorney assignments, and unmet communication. A pattern of complaints about billing during closed cases and limited updates throughout representation appears across multiple reviews.
Michael Maurer and his team resolve injury cases with focused attention and transparency. Clients consistently praise quick callbacks, full case management (gathering medical records, negotiating with insurers), and clear explanations that ease the stress of recovery. The firm handles complex claims-broken bones, head-on collisions, workplace injuries-and secures settlements that cover medical bills and fair compensation.
Five-star reviewers praise smooth closings and staff friendliness; one calls a Cheri a skilled advocate for buyers. One-star and two-star complaints centre on unreturned calls, delayed paperwork, missing title searches, and reluctance to review closing disclosures before signing. The firm shows wide variance in execution.
Last updated 2026-09-02