Reviewers describe a well-intentioned service that becomes unreachable in practice. Posted hours do not match actual availability, phone queues exceed 10 people with callers dropped after extended holds, and staff direct people to call back repeatedly rather than assess eligibility upfront.
Based on limited recent reviews, so treat this as low-confidence.
Reviewers split sharply: strong five-star accounts praise fast closings and attentive staff like paralegal Grace, while one-star reviews cite days without replies, missed deadlines, and a serious funding shortfall at closing. Review evidence is limited by polarization rather than volume.
Martin Taylor's clients consistently report quick, professional handling of their cases with direct communication and clear explanations. They emphasize his personal availability, transparency about what to expect, and ability to reduce charges or resolve matters in days rather than weeks, even for out-of-state clients. Staff handle traffic tickets, criminal matters, and restoration of firearm rights. His practice operates from Gaston County and has built strong ties with local courts. Reviewers across recent months describe him as personable, straightforward, and genuinely committed to achieving the best outcome for each client.
Reviewers consistently report strong results in traffic, criminal, and felony cases, with many noting fast resolutions and clear updates throughout the process. Brent Ratchford and staff like Kennon McFalls earn praise for professionalism, knowledge, and patience with clients facing serious stakes. However, a small number report feeling misheard during initial consultations or receiving poor legal advice that led to worse outcomes.
Last updated 2026-08-02