Most reviewers report straightforward, attentive service from named attorneys like James Martin, Walt Grayson, and John H. Russell Jr., who explain steps clearly and follow through. One older complaint about contract cancellation and deposit return remains an outlier in the file.
Based on limited recent reviews, so treat this as low-confidence.
Named attorneys Scott Roberts and Brad Collins handle cases with clear communication and consistent results. Reviews highlight the paralegal Angel and wider team for responsiveness and professionalism across workers' compensation and personal injury matters.
Strong work on wills and real estate closings when the office is responsive, but clients report long waits for callbacks, stalled cases, and difficulty reaching attorneys once engaged. Staff turnover and caseload appear to create communication bottlenecks.
Rachel Pickard's firm excels in Social Security disability cases where staff connect quickly and secure wins that matter. Outcomes are polarized: some clients credit the team with life-changing results after prior rejections; others report abrupt case termination, minimal outreach, and a gap between initial warmth and later responsiveness.
Last updated 2026-08-02