Reviewers consistently report strong results in traffic, criminal, and felony cases, with many noting fast resolutions and clear updates throughout the process. Brent Ratchford and staff like Kennon McFalls earn praise for professionalism, knowledge, and patience with clients facing serious stakes. However, a small number report feeling misheard during initial consultations or receiving poor legal advice that led to worse outcomes.
Larry Hoyle draws strong praise for legal knowledge, courtroom skill, and willingness to work with clients who cannot pay upfront. Some reviewers report serious problems: missed court dates, ignored calls, retained fees without delivering promised service, and cases that ended poorly despite his direction.
Martin Taylor's clients consistently report quick, professional handling of their cases with direct communication and clear explanations. They emphasize his personal availability, transparency about what to expect, and ability to reduce charges or resolve matters in days rather than weeks, even for out-of-state clients. Staff handle traffic tickets, criminal matters, and restoration of firearm rights. His practice operates from Gaston County and has built strong ties with local courts. Reviewers across recent months describe him as personable, straightforward, and genuinely committed to achieving the best outcome for each client.
Rachel Pickard's firm excels in Social Security disability cases where staff connect quickly and secure wins that matter. Outcomes are polarized: some clients credit the team with life-changing results after prior rejections; others report abrupt case termination, minimal outreach, and a gap between initial warmth and later responsiveness.
Last updated 2026-08-02